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Eligibility for Refund

At AutoFactsInspect.com, we are committed to providing accurate and detailed vehicle history reports. If you encounter any issues with our reports, you may request a refund under the following conditions:
– Refund requests must be made within 5 business days from the date of purchase.
– The request must include a valid reason, such as difficulty understanding the report or technical issues.

Non-Refundable Cases

We do not offer refunds in the following situations: – The refund request is made after 5 business days – The report has been successfully delivered and contains accurate data based on the provided VIN. – The misunderstanding is due to factors outside our control, such as an incorrect VIN submission. – The report does not include specific information due to limited data availability from official records.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact our support team at support@autofactsinspect.com within 5 business days
2. Provide your order details and a clear explanation of the issue you are facing.
3. Our team will review your request and respond within 3 business days.

Refund Processing

If your refund request is approved, the refund will be processed within 10 to 15 business days. Refunds will be issued to the original payment method used for the purchase.

Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with the revised date.

Contact Us

For any refund-related inquiries, please reach out to us at support@autofactsinspect.com

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